Amenities
Service options
Accessibility
Offerings
Dining options
Best Bizsite Reviews
Update: I waited a week before I posted this review to give the salon a chance to correct their mistake and reach out; however, they didn't until they saw this post. I showed them pictures of what I walked out of their salon with and what it looks like now after getting it redone and their response was, "you must not have communicated correctly with your stylist". Wrong, I communicated exactly the same way with both stylists; however, it's clear that Randy's stylist is not as competent. They then said that they would have been happy to work with me but I since I already got my hair done elsewhere what could they do I got my hair redone 2 weeks after reaching out to them, they had plenty of time to fix their mistakes. But again, customer service is not their strong suit. Color service isn't either. Original Post: I relocated here from Chicago and this is the first salon I tried. Needless to say I will not be back and I am pretty upset with my hair. I went in asking for a more blended balayage and ended up looking like I'm letting my highlights grow out. Not to mention that each blonde highlight added has a light brown spot towards the top. I did point this out while I was there and the stylist said she could fix it with a shadow root. I allowed her to try this but it did literally nothing. I was so upset I literally left the salon with wet hair and cried on the way home. The only thing I liked was my trim - she did do a good job there. I reached out to the salon and sent them pictures over a week ago and have yet to receive any kind of response. Poor customer service and color service overall. I now have to spend more money for color correction at a different salon. Save yourself some money and go somewhere else.
This is the second time I've been to Randy Barras & Friends. The only thing I can say is - Randy is phenomenal! Best haircut I've had in my life! Both times!! And Lisa did a great job on my color.
The best hair salon! Perfect cuts, everytime! Sharon is the greatest!
Today
Opening Hours
Monday | Monday: Closed |
---|---|
Tuesday | Tuesday: 8:00 AM – 3:00 PM |
Wednesday | Wednesday: 9:00 AM – 6:00 PM |
Thursday | Thursday: 8:00 AM – 5:00 PM |
Friday | Friday: 8:00 AM – 5:00 PM |
Saturday | Saturday: 8:00 AM – 2:00 PM |
Sunday | Sunday: Closed |
How to go there